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Product Care

Planex’s products will always demonstrate our commitment to designed-in longevity and the ability to reuse, reconfigure and recycle. We call this ‘built-out obsolescence' and that’s why we’re committed to providing our end-users with solutions that are: enduring, versatile, elegant, resolved, delightful and original.

For assistance with maintenance, repairs or to refresh your existing product please contact our Head Office in Melbourne:


Head office / Manufacturing

Monday - Friday, 9am - 5pm by appointment only
191 Princes Highway, Hallam, VIC 3803
View in Google Maps

PO Box 125 Hallam 3803


To find out more about how to care for your product or to read our warranty or terms and conditions please download the PDF’s below:


Planex Product Warranty

Planex Terms and Conditions

Planex Cleaning and Maintenance

Planex Service Request Form